DHL Easy Shop – Not So Easy

It seems that every time I order a new phone I hit some kind of delay. weirdly,both times I was using DHL.

First time was with the HTC Hero, now with the Nexus One. My shipment arrived in my mailbox on the 8th and till the 11th it was still processing. I emailed them asking the reason for the delay, they replied saying it is because my shipment arrived on Friday and there is no processing on weekends. The problem is this is not my first time using them and not the first time I had my stuff arrive on a Friday to my mailbox.

And also the shipping weight just doubled when it reached my DHL mailbox from 0.9KG to 1.57KG. so I was supposed to pay for 2lbs now I have to pay for 4lbs (they use 1lb shipping increments). It seems that they are back to using volumetric weight again. Which is a bummer.

It looks like I’ll be switching back to Aramex as my main courier. Especially after them using volumetric weight again. I cannot trust Amazon to ship my stuff in small packages.